COVID-19 & health and safety
COVID-19 &
Health and Safety.
Information for participants, families, visitors and our support community. Find current COVID-19 resources and practical information about safe support.
Current information
A clear place
to find guidance.
COVID-19 advice can change. Use the official resources below for current information, and speak with our team about arrangements for your visit or support.
COVID-19 in Victoria
Current Victorian information and resources from the Better Health Channel.
Visit Better Health ChannelAustralian Government resources
Find official national COVID-19 information and links to guidance.
Visit the Department of HealthHealth, safety & wellbeing
Feeling safe.
Being heard.
Safe support involves your physical wellbeing, your privacy and the way people treat you. Let the team know about the assistance, communication or access arrangements you need.
- Discuss your needs before an activity or visit
- Ask how personal information will be handled
- Raise a concern or request information about current policies
Visiting our office
Find us at 384 Keilor Road, Niddrie VIC 3042. Contact us before your visit to discuss access needs or the best time to meet.
Ask the team about current visitor and hygiene guidance. Follow staff directions and any safety instructions provided on arrival.
Something doesn’t feel right?
You can raise a concern, involve a support person or ask for help to give feedback.
Feedback & complaints Privacy & policy informationLet’s take the next step
Good support starts
with a conversation.
Tell us what matters to you. We’ll take it from there, together.