Feedback & complaints
Your voice matters.
We’re here to listen.
Share a suggestion, tell us what went well, or raise a concern about your experience. You can ask someone you trust to help.
Choose a way that
works for you.
You can call, email or speak with the team. If you would like a response, include a way for us to contact you. You can also provide feedback without your name.
Speak with our team0435 825 566
Email your feedbackadmin@icgservices.com.au
Independent support
You can contact the NDIS Quality and Safeguards Commission about an NDIS provider or worker. You do not have to speak with us first.
1800 035 544NDIS Commission complaintsFor an immediate emergency, call 000. This feedback route is not an emergency service.