In the community
Travel & transport support
Build confidence getting to the places that matter to you.
Ask About This Support
Support that starts with you.
A familiar route, a community activity or an appointment can be an important part of your week. Talk with us about practical travel support and learning the skills to make journeys more manageable.
Getting out can involve more than the journey itself. Planning departure times, understanding a route and knowing what to expect at a destination can help a trip feel more familiar.
Discuss where you want to go, how you prefer to travel and any mobility or communication needs. You may want assistance with a particular outing or practice using a regular route so you can build travel confidence over time.
What support can involve.
Use these everyday examples to start a conversation about the assistance that would be useful to you.
- Learning public transport routes and reading timetables
- Understanding transport cards and planning a journey
- Discussing support for appointments and community activities
- Preparing for a journey and organising essential items
- Planning trips to appointments, shops or social activities
- Discussing accessible travel arrangements before an outing
The tasks, location, funding arrangements and current availability are discussed with you before support is agreed.
Your priorities. Your progress.
Goals you can work towards.
Your goals can be practical, personal and taken one step at a time.
- Feel more prepared for regular journeys
- Practise the travel skills that matter to you
- Stay connected with appointments, interests and community activities
Who this may suit.
People who need disability-related assistance with travel or want to build travel skills.
You can enquire for yourself or involve a family member, carer, advocate or support coordinator in the conversation.
Let’s plan around your life.
Tell us what matters to you, the help you are exploring and how you prefer to communicate. You do not need to have every answer ready.
- Share your priorities.Describe a typical day, the tasks you find difficult and what you would like to feel more confident about.
- Talk through the details.Discuss your location, preferences, access needs and preferred times, along with service suitability and availability.
- Choose your next step.Ask questions about the proposed support, costs and arrangements before deciding how you would like to proceed.
Support in Melbourne
Our team is based at 384 Keilor Road, Niddrie VIC 3042. Enquiries are welcome from Melbourne. We discuss your location, access needs and the availability of this support before arrangements are agreed.
Explore local support areasYour questions, answered.
Can I request accessible transport?
Let the team know your access requirements and destination. Vehicle suitability, availability and arrangements need to be confirmed before travel is agreed.
Is transport in a particular vehicle automatically included?
Vehicle and assistance arrangements need to be discussed first. Tell the team your destination, access requirements and preferred times so suitability and availability can be checked before you make plans.
What should I have ready for an enquiry?
Your name, preferred contact details and a short description of what you need are enough to begin. Please do not send clinical records or your NDIS number in the initial enquiry.
Your next possibility
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Let’s take the next step
Good support starts
with a conversation.
Tell us what matters to you. We’ll take it from there, together.