At home
Housing & tenancy support
Understand the next steps in managing your home and tenancy.
Ask About This Support
Support that starts with you.
Housing decisions can feel complex. Start a conversation about your goals, the practical responsibilities of a tenancy and the areas where you would like support.
Managing a tenancy involves information, decisions and everyday responsibilities. You may want help organising documents, keeping track of household costs or preparing questions about a possible move.
A useful starting point is to describe your current situation and what you want to understand. Discussion can then focus on practical steps, the people you may need to speak with and the routines that help you manage an existing tenancy.
What support can involve.
Use these everyday examples to start a conversation about the assistance that would be useful to you.
- Understanding everyday tenancy responsibilities
- Planning for bills, rent and household routines
- Preparing questions and organising information for housing conversations
- Organising tenancy letters, appointments and important household information
- Preparing questions for a landlord or housing provider
- Identifying access needs to raise in housing conversations
The tasks, location, funding arrangements and current availability are discussed with you before support is agreed.
Your priorities. Your progress.
Goals you can work towards.
Your goals can be practical, personal and taken one step at a time.
- Understand your everyday responsibilities as a tenant
- Feel better prepared for housing conversations
- Build routines for organising tenancy information and household costs
Who this may suit.
People seeking practical support to understand or maintain their tenancy.
You can enquire for yourself or involve a family member, carer, advocate or support coordinator in the conversation.
Let’s plan around your life.
Tell us what matters to you, the help you are exploring and how you prefer to communicate. You do not need to have every answer ready.
- Share your priorities.Describe a typical day, the tasks you find difficult and what you would like to feel more confident about.
- Talk through the details.Discuss your location, preferences, access needs and preferred times, along with service suitability and availability.
- Choose your next step.Ask questions about the proposed support, costs and arrangements before deciding how you would like to proceed.
Support in Melbourne
Our team is based at 384 Keilor Road, Niddrie VIC 3042. Enquiries are welcome from Melbourne. We discuss your location, access needs and the availability of this support before arrangements are agreed.
Explore local support areasYour questions, answered.
Can you guarantee a home or a vacancy?
No. Housing availability depends on individual circumstances and external providers. Contact us to discuss the type of tenancy support currently available.
Can I ask about support before I move?
Yes. You can discuss the practical steps you want help planning, such as organising information and preparing questions. Available housing and any decisions made by housing providers are separate from this support.
What should I have ready for an enquiry?
Your name, preferred contact details and a short description of what you need are enough to begin. Please do not send clinical records or your NDIS number in the initial enquiry.
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Good support starts
with a conversation.
Tell us what matters to you. We’ll take it from there, together.