At home
Personal care & everyday assistance
Everyday support that respects your routines, your privacy and the way you like things done.
Ask About This Support
Support that starts with you.
From getting ready in the morning to preparing a meal, personal support starts with understanding what works for you. Talk with us about the tasks you would like assistance with and the independence you want to maintain.
Personal care is part of everyday life, and the way it is provided should feel comfortable to you. Discuss your usual morning and evening routines, the tasks you prefer to do yourself and where a helping hand would make a difference.
Your privacy, communication preferences and cultural needs belong in that conversation. The aim is to find a practical level of assistance while keeping you involved in decisions about your own care.
What support can involve.
Use these everyday examples to start a conversation about the assistance that would be useful to you.
- Showering, dressing and personal grooming
- Support with daily routines and moving around at home
- Preparing meals and assistance at mealtimes
- Organising clothing and getting ready for the day
- Planning personal routines around your preferred times
- Discussing communication and privacy preferences before assistance begins
The tasks, location, funding arrangements and current availability are discussed with you before support is agreed.
Your priorities. Your progress.
Goals you can work towards.
Your goals can be practical, personal and taken one step at a time.
- Feel more comfortable with everyday personal routines
- Stay involved in choices about your own care
- Build confidence with the tasks you want to practise
Who this may suit.
People who would like assistance with personal activities while staying involved in everyday decisions.
You can enquire for yourself or involve a family member, carer, advocate or support coordinator in the conversation.
Let’s plan around your life.
Tell us what matters to you, the help you are exploring and how you prefer to communicate. You do not need to have every answer ready.
- Share your priorities.Describe a typical day, the tasks you find difficult and what you would like to feel more confident about.
- Talk through the details.Discuss your location, preferences, access needs and preferred times, along with service suitability and availability.
- Choose your next step.Ask questions about the proposed support, costs and arrangements before deciding how you would like to proceed.
Support in Melbourne
Our team is based at 384 Keilor Road, Niddrie VIC 3042. Enquiries are welcome from Melbourne. We discuss your location, access needs and the availability of this support before arrangements are agreed.
Explore local support areasYour questions, answered.
Can support follow my own routine?
Tell us what a good day looks like for you, including your preferences, communication needs and the times you need assistance. We can discuss suitable support before you decide.
Can my personal care arrangements change over time?
Tell the team when your routine, preferences or assistance needs change. You can discuss what is working, what needs adjusting and whether a different approach would suit you.
What should I have ready for an enquiry?
Your name, preferred contact details and a short description of what you need are enough to begin. Please do not send clinical records or your NDIS number in the initial enquiry.
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Let’s take the next step
Good support starts
with a conversation.
Tell us what matters to you. We’ll take it from there, together.